Shipping and Return Policies

Welcome to Copper Hammer Studio!
Please read through the policies before making your purchase. If I've missed something, or it's not clear please contact me at copperhammerstudio@outlook.com and I will work to resolve it. Your business is very much appreciated. Thank you for stopping by!

PAYMENT 

I accept PayPal through my shop. Items must be paid for before shipping. Purchase may be cancelled same day otherwise it will be treated as a return.

SHIPPING

Standard Mail USPS is $4.00 to US customers. Insurance extra, tracking included.

Priorty Mail Small Flat Rate Box is $10.20 to US customers. Insurance and tracking included. 

I do not ship overseas.

Items will be shipped within 2 to 3 business days of receipt of payment.

I prefer to use USPS for shipping and ship Standard Mail as it usually doesn't take any longer than Priority Mail. Tracking is included. If you wish to use a different carrier contact me at copperhammerstudio@outlook.com and we can work out prices.

If you need expedited shipping (Priority Mail or Overnight), insurance or a signature please let me know before payment as these cost extra.

If you request USPS Priority Mail, as they say, 'If it fits, it ships'. In other words if it all fits in the box it ships for one price, which is $10.20 for a small flat rate box, more for Canadian and International packages.

I ship and package using recycled materials when I can.

RETURNS/DAMAGED ITEMS  

I will consider replacing items damaged or lost in shipping. Please wait a reasonable amount of time before claiming a package is lost and contact the shipping company first. Contact me within 48 hours for damaged items and we will discuss options.
If you are unhappy with an item for any reason please notify me within 48 hours of receiving your item(s). I will refund the purchase price minus shipping once I receive the returned item(s). Buyer will be responsible for return shipping costs.